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Common questions

What is worth knowing before you start.

Before you start

How long does it take to make one?

A few minutes. You tell us about your event or pick a design, and you have an invitation to look over right away. Choosing the photos is what takes longest.

Can I really try it free?

Yes. Building the invitation and seeing all of it costs nothing, with 3 AI builds per draft. You only pay when you decide to publish.

Do I pay per guest?

No. It is one payment for the invitation, whether you have twenty guests or three hundred.

Which languages can my invitation be in?

Spanish, English or both. With both, your guests switch language with one button.

What does RSVP mean?

It is how a guest tells you whether they are coming, and with how many people. It comes from the French “répondez s'il vous plaît”: please reply.

Can I use my own photos?

Yes. Upload them from your phone and the invitation is built around them. You can swap them whenever you like.

Your invitation

Can I change it after I share it?

Yes. Edit whatever you need and the change shows on the same link, so there is nothing to send again. Changes are free.

Can I choose the name of the link?

Yes. When you publish, you choose the name your link starts with, the couple's names for instance, as long as it is free.

How do I send it by WhatsApp?

When you publish you get the link, a message ready for WhatsApp and a QR code. You share it from your own WhatsApp, with whoever you like.

Is my invitation private?

Only people with the link can open it, and we ask search engines not to list it. Keep in mind that anyone with the link sees what your guests post.

How long does it stay online?

For 3, 6 or 12 months after the event, depending on your plan. We email you before it closes. After it closes, nothing is deleted for 14 days, and in that time a higher plan re-opens it.

Can it play music?

Not yet. We would rather not offer it until we have songs we are allowed to use.

Guests and payment

Do guests need an account or an app?

No. They open the link on their phone, and that's all. To RSVP or post, they only type their name.

How do guests RSVP, and can I download the answers?

They answer on the link itself. You read every answer and download the list from “Manage”, on the link, even if you take the invitation offline.

What are personal links?

A link of their own for a guest or a family, with their name and their seats already counted. The invitation greets them by name and will not take more seats than you gave them. They come from the Plus plan.

How does pitch-in work, and does Invitly touch the money?

It never does. Your guests send their contribution straight to you, through your own Cash App, PayPal, Venmo or Zelle, and then tell you on the invitation. You accept it, and a card with their name appears.

Is the payment safe, and which cards can I use?

Yes. You pay on a secure page run by our payment provider, with the most common credit and debit cards. Invitly never sees your card details.

Can I change plans later?

Yes. You can move up whenever you like, and you only pay the difference.

Can I get a refund?

It depends on whether you have published it and how far away the event is. The details are in the refund policy.

Refund policy

Another question? Write to us

Start today, publish when it's ready

Building it and seeing it the way your guests will costs nothing.

Create your invitation